We will never ask you for your full social security number, PIN or one-time passcode (OTP).  If you are concerned about an automated message, do not respond and call the company in question directly by using the contact information listed on the company's legitimate website.  Do not contact anyone by using the contact information provided in the email, text or phone call and never click on a link found within the email or text message.

Always keep your two-factor authentication codes private and never provide them to anyone via phone.   These codes should only be used to sign into the banking, merchant or payment account when trying to access it.

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Report a Card Lost or Stolen

To report a lost or stolen debit card, please contact the Bank at 618-282-3939.

For assistance after regular banking hours, please call 1-800-472-3272.